Terms & Conditions

Last Updated: May 2026  ·  Please Read Before Shopping  ·  palacecloth.com

 

By visiting palacecloth.com, creating an account, or placing an order, you agree to these Terms and Conditions. We have written them in plain language so they are easy to understand. Please read them before using our site.

1. About Palace Cloth

Palacecloth.com is operated as Palace Cloth — an independent e-commerce retailer selling authentic Palace Skateboards clothing and accessories online. We serve customers across the United States and internationally. For all enquiries, contact us at support@palacecloth.com or via our contact form at palacecloth.com/contact-us/.

2. Acceptance of These Terms

By accessing or using palacecloth.com — whether to browse, register an account, or place an order — you confirm that you are at least 18 years of age (or have the explicit consent of a parent or legal guardian if under 18), that you have the legal capacity to enter into a binding agreement, and that you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website or services.

3. Product Descriptions and Availability

We take care to ensure that all product descriptions, images, sizing information, and prices on palacecloth.com are accurate and current. However, we cannot guarantee that all products will be in stock at the time your order is placed. If a product you have ordered becomes unavailable after purchase, we will notify you promptly and offer you a full refund or an alternative product of equivalent value.

Product photography is produced to represent items as accurately as possible. However, the exact color, texture, and finish of products may vary slightly from what you see on screen due to differences in monitor settings, screen calibration, and device type. Minor visual differences of this kind do not constitute a material misdescription of the product.

4. Pricing and Promotions

All prices displayed on palacecloth.com are shown in US Dollars (USD). Prices are inclusive of applicable US taxes unless stated otherwise at checkout. We reserve the right to adjust prices at any time without prior notice. The price charged to you will always be the price shown at the time your order is confirmed.

Promotional discounts, sale prices, and special offers apply only during the stated promotional period and may be subject to additional conditions stated in the relevant promotion. We reserve the right to correct pricing errors. If a pricing error is identified after an order is placed, we will contact you with the option to proceed at the correct price or receive a full refund.

5. Orders and Contract

When you place an order on palacecloth.com, you are making an offer to purchase the selected item or items at the stated price. A binding contract between you and Palace Cloth is formed only when you receive an order confirmation email from us confirming your order. We reserve the right to decline or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order, a full refund will be issued to your original payment method within 5–10 business days.

6. Payment

We accept payment by all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and any additional payment methods displayed at checkout. All payments are processed through secure, encrypted payment gateways. We do not store any payment card information on our servers at any point.

By submitting your payment details, you confirm that you are authorized to use the payment method provided and that the information you have given us is accurate and complete. We reserve the right to verify payment details and may delay dispatch pending verification if required.

7. Shipping and Delivery

All shipping and delivery terms are governed by our Shipping Information Policy, available at palacecloth.com/shipping-information/. By placing an order on palacecloth.com, you agree to the terms set out in that policy. Palace Cloth is not liable for delivery delays caused by shipping carriers, customs authorities, weather events, or any other circumstances beyond our reasonable control.

8. Returns and Refunds

All returns and refunds are governed by our Return and Exchange Policy, available at palacecloth.com/return-policy/. By placing an order, you agree to the terms set out in that policy. We are committed to resolving all return and refund requests fairly and promptly.

9. Intellectual Property

All content published on palacecloth.com — including but not limited to text, product descriptions, photography, graphics, logos, the website design and layout — is the intellectual property of Palace Cloth or its content suppliers and is protected under applicable US and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, republish, distribute, modify, or exploit any content from this website without our prior written consent.

10. User Accounts

When you register an account on palacecloth.com, you are responsible for maintaining the security and confidentiality of your username and password, and for all activity that takes place under your account. You agree to notify us immediately at support@palacecloth.com if you suspect your account has been accessed without your authorization. We will never ask you for your password by email. We reserve the right to suspend or permanently close accounts that are found to be in violation of these terms.

11. Acceptable Use

You agree to use palacecloth.com only for lawful purposes and in a manner that does not infringe the rights of others. The following uses are strictly prohibited:

  • Submitting false, fraudulent, or misleading orders, accounts, or information.
  • Impersonating any person or entity or misrepresenting your relationship with any person or entity.
  • Using our website in any way that violates applicable local, national, or international laws or regulations.
  • Attempting to gain unauthorized access to any part of our website, servers, or associated systems.
  • Scraping, harvesting, extracting, or otherwise copying content from palacecloth.com without express written permission.
  • Introducing viruses, malware, or any other harmful code or technology to our website.
  • Engaging in any conduct that disrupts, damages, or impairs the normal functioning of our website or services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Palace Cloth shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind arising out of or in connection with your use of palacecloth.com, our products, or our services — including but not limited to loss of profit, revenue, data, or goodwill.

Our total aggregate liability for any claim arising directly from a transaction completed on palacecloth.com is limited to the value of the specific order to which the claim relates. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other matter that cannot lawfully be excluded or limited.

13. Third-Party Links

Palacecloth.com may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those sites or their content, and we have no control over and accept no responsibility for their content, privacy practices, or availability. Visiting any linked third-party website is entirely at your own risk.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or in connection with these terms or your use of palacecloth.com shall be subject to the jurisdiction of the courts in the applicable US state. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply in full.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Changes will be effective immediately upon being posted to this page. We will update the ‘Last Updated’ date at the top of this page whenever changes are made. For significant changes, we will also notify registered account holders by email. Your continued use of palacecloth.com after any changes have been posted constitutes your acceptance of the revised terms.

16. Contact Us

If you have any questions or concerns about these Terms and Conditions, please get in touch: